evilone
Luling, LA
Senior Member
Joined: 01/08/2003
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Good Sam RV Club Member
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Here are my facts, take them or leave them. I don't pull punches.
We bought a new "Open Road" 5er (360rld) in March. The thing had a lot of problems. Pilgrim, the manufacture, worked with us the whole time. I was allowed to take it to my local repair shop (the dealer was several hundred miles away), but due to some of the problems it was picked up by the factory and returned to me. It still had some problems so guess what Pilgrim did. They built me a brand new 2004 (the old one was a 2003). NO MORE MONEY CHANGED HANDS!
I have used the new one and it is great! None of the problems that the old one had. I could not be more impressed with a company! I would buy a new one again if this one was destroyed. Pilgrim is a great company to work with.
I was informed that the old one was one of the first units built. They have worked out the problems now.
Just my 2 cents.
Here is a forum for "Open Road" owners:
Pilgrim "Open Road" owners
Evil and Cindy in South Louisiana
The "Beast": 2003 GMC 2500HD SLT Crew/cab Short/box Duramx/Allison Prodigy/Transferflow 70 gallon tank
2004 Pilgrim, Open Road 357RLDS
Wife 1958, Husband 1957, Hitched 1999 
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