Dream_Chaser!
London, ON, Canada
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Joined: 11/30/2011
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This is our first trip in our '88 Bounder and I cannot say enough to express my satisfaction with GS ERS & Cracker Barrel Restaurants.
As I pulled into a CB for the night, I realized I had no brakes or power steering. I asked CB if I could use their phone to get help. After about 30 minutes on the restaurant phone, since I was off the road and out of danger, GS said nobody was available and to call back in the morning. Next morning I called again and was on the CB phone for another 30 minutes waiting for GS to find assistance.
Finally they said nobody was immediately available and they would call me back -- ya right I am on the CB phone. We made arrangements with the manager and he said he would deliver a message. Within a half hour the manager came out and said a mechanic was on the way. Another half hour wait and a roadside mechanic showed up.
Real friendly guy who diagnosed the problem as a broken belt. He took off and returned with a proper belt. Although it took about 2 hours to change the belt, this guy was great.
The CB manager came out a couple of times to make sure we were okay and told us there was free coffee inside if we wanted it.
Good Sam contacted us (email) and asked if everything was okay and said they would cover the cost of the service call and all I had to pay was the labor and parts. Still cost $250 in repairs but GS ERS paid for itself in one call.
Thank you Good Sam and Cracker Barrel.
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Johno02
Lexington, TN USA
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Joined: 10/15/2004
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This is exactly the reason we stop at Cracker Barrel. Over the years since the first store in Lebanon, TN, we have always found good food, friendly service, and great friends in every store.
Noel and Betty Johnson
2005 GulfStream Ultra Supreme, 1 wife, 1 Poodle, 1 Greyhound(not rescue)
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downtheroad
Pacific Northwest
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Joined: 02/18/2003
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Good story and good for ERS and Cracker..
....and maybe a cell phone would be a good idea too.
"If we couldn't laugh we would all go insane"
GMC Duramax/Allison (LBZ)
Komfort .... Our Rig Picture>>Click.
Reese Dual Cam HP
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Cottontop
Vancouver, WA
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Joined: 11/02/2002
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Good story thanks for taking time to write it.
There are two things I would not leave home without GPS & cell phone.
1998 Beaver Patriot (Magnum)
FMCA- Good Sam- BAC- CAT (3126)
PT Cruiser AUTO with Remco 4down
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rydabyk
Florida Panhandle
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I'm new to the forum, besides a great place to eat, what else does Cracker Barrel do?
Thanks!
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markandkim
Swansea, MA.
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Joined: 01/21/2012
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Great story. I always stop at CB's.
Retired Military Campers
2008 Dakota 4.7L 2012 Hemi 1500 (soon)
2010 Amer-Lite 255BH
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JnJnKatiebug
NW Arkansas River Valley
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CB is great until you pull in and there is one car parked in each RV spot, but that is another story for another time.
Glad everything worked out ok for you.
2003 HR Endeavor 38PST
2007 Jeep Wrangler Rubicon
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Dutch_12078
Great Sacandaga Lake, NY
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rydabyk wrote:I'm new to the forum, besides a great place to eat, what else does Cracker Barrel do?
Thanks!
Many Cracker Barrel's have dedicated RV parking and allow overnight parking, similar to Walmart. As said though, it's not uncommon to find cars parked in the RV spots, especially at the busy meal times.
Dutch
1995 Coachmen Catalina 322QBXL
F53 chassis, 460 V8, TST TPMS
Quadra Bigfoot EZ Levelers
2011 Toyota RAV4 4WD/Remco pump
ReadyBrute Elite tow bar/Blue Ox baseplate
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rydabyk
Florida Panhandle
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Dutch_12078 wrote:rydabyk wrote:I'm new to the forum, besides a great place to eat, what else does Cracker Barrel do?
Thanks!
Many Cracker Barrel's have dedicated RV parking and allow overnight parking, similar to Walmart. As said though, it's not uncommon to find cars parked in the RV spots, especially at the busy meal times.
I wasn't aware of that.
Thanks!
Walt
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2oldman
Moses Lake
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Joined: 04/15/2001
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Glad it worked this time, but sounds like you need a mobile phone.
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