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Open Roads Forum  >  Beginning RVing  > Phillips RV, MI - Dealer Experience - Our new TT! Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  KenandPamfromMI • View posts Michigan New Member Joined: 01/29/2012 View Profile Offline Posted: 02/12/12 02:36pm Link  |  Quote  |  Print  |  Notify Moderator Okay, I am a very savvy shopper. I have been online researching, went to RV show, asked on forums, etc.... DW and I have just purchased a 2012 Puma 30 RKSS! I got in touch with Trevor at PHILLIPS RV in MT Morris, MI. Basically, we paid about 70% of MSRP. Which is awesome! Anyway, yesterday we went to pick up the new unit. When we arrived we were very pleased to see that the TT was INSIDE the shop, since it was 9 degrees! Met with Trevor to sign the paperwork, which was all prepared and ready to go. Took five minutes. NO upselling, or other BS. Met with the owners son, Rusty, who gave us an incredibly detailed tour outside and inside the TT. They had already tested all the water, appliances, fridge, furnace, etc... He turned on every light, and made sure we knew how and where/why everything was. They installed the Reese WD hitch and Curt controller very quickly and reviewed the system with us thoroughly. It was truly one of the best experiences of buying anything from a dealer that we have ever had, and will certainly be using them again in the future! Great Mom and Pop (Dad and Son) business! ScottG • View posts Bothell Wa. Senior Member Joined: 02/25/2005 View Profile Offline Posted: 02/12/12 03:17pm Link  |  Quote  |  Print  |  Notify Moderator Very nice trailer and sounds like a good price too. We had a similar experience buying ours. The sales staff was down to earth and the company in general was great to deal with. Unfortunately this dealership has changed hands so it's anybody's guess now. Enjoy your new toy ~ whens the first trip? Scott, Grace and Wesly 2003 Dodge 3500 4x4, 6 speed Cummins (lightly bombed), 2004 Forest River 25RKS many, many mods. H0NDA eu2000i nelson • View posts Clio,Mi USA Senior Member Joined: 07/01/2002 View Profile Good Sam RV Club Member Offline Posted: 02/12/12 03:44pm Link  |  Quote  |  Print  |  Notify Moderator They have been in business a very long time and I even bought a used PU camper there many years ago. Don't think I have ever heard anything bad about them. Sounds like they are still a first class place. Cingrats on your new rig. 2002 Damon Challenger 348 Ford V10 Blue Ox Auto Stop and Aventa II Tow Bar 2001 Ford Sport Trac with Remco Driveshaft Disconnect BarneyS • View posts S.E. Lower Michigan Moderator Joined: 10/16/2000 View Profile Good Sam RV Club Member Offline Posted: 02/12/12 04:51pm Link  |  Quote  |  Print  |  Notify Moderator We purchased a rig from them MANY years ago and the experience was just as you described. First class operation all the way around. Glad to hear that nothing has changed. Barney 2004 Sunnybrook Titan 30FKS TT Hensley "Arrow" 1400# hitch 2002 Ford F250 Super Duty, 7.3L PSD Visit our website here djenson • View posts Thompson ND Senior Member Joined: 02/16/2006 View Profile Offline Posted: 02/12/12 05:40pm Link  |  Quote  |  Print  |  Notify Moderator If it was 9 degrees, did they winterize it before they took it back out? Retirement: Waking up with nothing to do and going to bed with half of it done. gbopp • View posts The Keystone State Senior Member Joined: 08/03/2008 View Profile Offline Posted: 02/12/12 05:50pm Link  |  Quote  |  Print  |  Notify Moderator Did you post your experience on RV Service Reviews? MAU MAU • View posts New Hampshire Full Member Joined: 01/15/2012 View Profile Posted: 02/13/12 06:04am Link  |  Quote  |  Print  |  Notify Moderator Congratulations on your new family memories maker! It sounds like many have had great experiences with this dealership which is good to hear. Send them a link to this thread as I am sure they would like to hear the positive feedback as well. Now lets see some pictures!...................Rob Roadtrek 170 Popular KenandPamfromMI • View posts Michigan New Member Joined: 01/29/2012 View Profile Offline Posted: 02/14/12 04:12pm Link  |  Quote  |  Print  |  Notify Moderator Thanks all...I did send the salesman, Trevor, a copy via email of what I posted. Yes, they blew the lines out before I left. Again, just an awesome buying experience. I am a business owner, and know how important good word of mouth can be. No pics yet, as I took it straight to storage and it was covered in ice and slush Thanks again all! Ken and Pam KenandPamfromMI • View posts Michigan New Member Joined: 01/29/2012 View Profile Offline Posted: 02/15/12 02:19pm Link  |  Quote  |  Print  |  Notify Moderator Thanks all, yes I am shouting their name out every chance I get. I am a business owner, and really appreciate an honest deal! Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Open Roads Forum  >  Beginning RVing  > Phillips RV, MI - Dealer Experience - Our new TT!

Search:   Advanced Search Search only in Beginning RVing

Jump to Forum Dear Marcus  - Good Sam Roadside Assistance  - Good Sam Club  - Good Sam Insurance  - Camping World Accessories  - Camping World RV Sales  - Good Sam Extended Service Plan  - Camping World Service and Inst... Recreational Vehicles  - Class A Motorhomes  - Class B - Camping Van Conversi...  - Class C Motorhomes  - Fifth-Wheels  - Folding Trailers  - Hybrid Travel Trailers  - Travel Trailers  - Truck Campers  - Toy Haulers Camping  - Tent Camping  - Family Camping  - Workamping Forum General Forums  - Beginning RVing  - Rallies, Shows and Gatherings  - General RVing Issues  - RV Lifestyle  - Full-time RVing  - Camp Cooks and Connoisseurs  - RVing with Disabilities and Ge...  - RV Pet Stop Technical Resources  - Do It Yourself Modifications a...  - Towing  - Tow Vehicles  - Dinghy Towing  - Technology Corner  - Forum Technical Support  - Tech Issues Locations  - RV Parks, National Parks, Stat...  - Roads and Routes  - Public Lands, Boondocking and ...  - RVing in Canada and Alaska  - RVing in Mexico and South Amer...  - Snowbirds Other Discussions  - Around the Campfire

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