Woodalls Open Roads Forum: Cast your vote for the WORST customer service
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 > Cast your vote for the WORST customer service

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MSHappyCampers

Columbus, MS

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Posted: 10/16/12 05:22pm Link  |  Print  |  Notify Moderator

This one is going to be hard to top! I have a serious problem with my HWH air leveling system and called them about 10 AMyesterday. I was told to leave my name and number and a tech would call me back. I stayed at the CG all day because I wanted to be at the MH when they called back, with no call. I called them back late yesterday afternoon and got the same lady who told me I was on the call-back list and she did not know when it would be. I waited at the CG again all day today, but no call. I called back again and got the same lady and told her what I thought of their service. This time she told me that they had a 10-DAY WAITING PERIOD! I asked to speak to the General Manager and again had to leave my name and number!
If and when I ever buy a new MH you can be sure it WILL NOT have an HWH leveling system!


Joe & Annette

2002 Monaco Windsor 40PBT


ScottG

Bothell Wa.

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Posted: 10/16/12 05:42pm Link  |  Print  |  Notify Moderator

I sure sign that a company just doesn't care one bit.


Scott, Grace and Wesly
2003 Dodge 3500 4x4, 6 speed Cummins (lightly bombed),
2004 Forest River 25RKS many, many mods.
POS H0NDA eu2000i

robatthelake

Vancouver Island

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Posted: 10/16/12 05:46pm Link  |  Print  |  Notify Moderator

How about Sharp Electronics Canada! I called them about a Part required for my Microwave/Convection Oven . The Customr service Lady said that she would call Me back in a Few Minutes. That was Six Months ago!

I bought the Part on line from another company!


Rob & Jean
98 Dutch Star Diesel Pusher ..07 Honda CRV AWD


rk911

Wheaton IL

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Posted: 10/16/12 06:17pm Link  |  Print  |  Notify Moderator

Sirius/XM Radio, no question about it.


'73,
rich, n9dko
Every retired man needs three things....a good truck, a good dog and a working wife
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2000 Itasca Suncruiser 35U
'46 Willys CJ2A
'03 Jeep Wrangler TJ
'10 Jeep Liberty KK



Gunship Guy

Destin, FL

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Posted: 10/16/12 06:41pm Link  |  Print  |  Notify Moderator

Pretty much any government agency.


2013 Ram 3500 Longhorn LB DRW 4x4 Aisin 4.10
2014.5 DRV Mobile Suites

Previous:
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ArcticDodge

Sammamish, WA

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Posted: 10/16/12 06:53pm Link  |  Print  |  Notify Moderator

Gunship Guy wrote:

Pretty much any government agency.


x2!! - My first thought before I read your reply to the post.


2009 Komfort 256TS
2001 Dodge Ram 3500 QC 4x4 Cummins DRW
2005 Dodge Durango Limited AWD HEMI
2006 Dodge Charger R/T HEMI
2001 Sebring Convertible
1995 Miata M-Edition
1 Wife 2 Boys UW & Bellevue College
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Only 21 years to retirement!!!!

OH48Lt

Whitehouse, OH

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Posted: 10/16/12 07:03pm Link  |  Print  |  Notify Moderator

From their website:

"OUR VALUES
When you do business with HWH®, you're doing business with a company that has upheld a reputation of integrity and product-quality for 45 years. Repeat customers are the backbone of our business, so maintaining our reputation is critical - and everyone at HWH® takes this ideal seriously."

Hmmm, apparently not.


2011 Ford F-150 Lariat Crew Cab 4x4 EcoBoost
2014 Cruiser RV Fun Finder 215WKS
2015 Harley Road Glide Special in Amber Whiskey
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Hermosa

Cottonwood Heights Utah

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Posted: 10/16/12 07:08pm Link  |  Print  |  Notify Moderator

General RV in Draper Utah. Worst experience of my life trying to purchase a Thor ACE. We had to just walk away and go elsewhere.

dons2346

Sioux Falls, SD, formerly of So. CA

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Posted: 10/16/12 07:11pm Link  |  Print  |  Notify Moderator

HWH, never had a problem getting tech assist





phatpony

North Carolina

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Posted: 10/16/12 07:28pm Link  |  Print  |  Notify Moderator

ArcticDodge wrote:

Gunship Guy wrote:

Pretty much any government agency.


x2!! - My first thought before I read your reply to the post.


X3, LOL!

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